State of Loyalty: 2023 Credit Card Rewards Report

Our 2nd annual State of Loyalty: Credit Card Rewards Report is here! 

The Credit Card Rewards Report highlights the points-integrated rewards programs of more than 25 major credit card-issuing banks in North America. A state-of-the-industry benchmarking tool for financial institutions and industry experts, the report will will help you learn about the point redemption opportunities offered by major banks and emerging trends to watch out for.

This year’s report includes:

  • Discussion on the competitive market for travel loyalty among major financial institutions
  • Comparison of travel and lifestyle products available for point redemption from 27 North American credit card-issuing banks
  • Emerging trends for 2023 and a "where are they now" look back at trends from last year  

So what are you waiting for? Click the link below to download your free copy now!

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The State of Loyalty Report series examines the loyalty-integrated product portfolios and engagement strategies of leading travel reward programs. Our first report covered major hospitality chains in 2019, and we expanded the series to the financial services industry last year.


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