iSeatz News & Insights

[podcast] no vacancy: Room Service Trends and Disruptions

Written by iSeatz | May 22, 2019 5:25:00 PM

Room service is a staple amenity of hotels, however it is expense and operationally ineffective.

Tune into the No Vacancy podcast episode #156 “Stop Food Waste Now! Death of Room Service and What to Do About it”  to hear the latest trends and research around the future of room service - from hotel level through corporate management. Bryan Estep, CRO of iSeatz, discusses current disruptors in hotel in-room dining and technological solutions for reduced operational costs, and increased guest satisfaction.

Listen to the podcast here:



“Room service tends to be a cost center for hotels. They are between a desire to run an efficient operation and the desire to facilitate guests’ needs.” says Bryan Estep, chief revenue officer of iSeatz, “After a long day of meetings, or sightseeing, Business and Leisure travelers alike both have an interest in dining in the privacy of their own room. We see a big opportunity for hotels to better facilitate the guests’ needs with trending food delivery.”

The podcast can be found on NoVacancy’s website, Apple Podcasts, TuneIn, Stitcher, and Google Play.

The research is part of a custom consumer survey conducted by Phocuswright diving into the habits and interests of U.S. travelers’ around food while traveling. The white paper named The Future of Room Service is available for pre-register at www.communication.iseatz.com/futureofroomservice

No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer.  Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names.

About No Vacancy

No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer. Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names. Host Glenn Haussman is a travel industry insider, renowned industry speaker, writer, consultant, host of heretostay.tv and contributor to youmustbetrippin.com Follow Glenn on Twitter and Instagram @TravelingGlenn.

About iSeatz

Founded in 1999 and based in New Orleans, iSeatz is a leading travel commerce and ancillary merchandising technology company for travel, financial services and entertainment brands. Focused on customization and backed by proven deliverability, reliable advanced analytics and travel lifecycle expertise, iSeatz sets the bar for a superb travel journey from the very first search through their custom booking solutions and ancillary management systems (AMS).
The award-winning iSeatz OneView platform meets brands’ exact requirements for delivering a highly personalized and engaging commerce experience that drives conversions, customer satisfaction and advocacy. iSeatz travel technology solutions connect people to unique travel journeys, generating over $2.5 billion in annual sales for our partners each year from more than three million annual bookings. The iSeatz partner portfolio includes brands such as American Express, Air Canada, Expedia, IHG, and Wyndham Hotels and Resorts. Learn more at iSeatz.com.